Help Centre

Private sellers

Listing your own car: from identity check to sold.

  1. Selling your car: the stepsThe path from creating an account to a live listing, at a glance.
  2. Verifying your identityThe one-off licence or passport check and selfie every seller completes before a listing is reviewed.
  3. Creating a listingThe two ways to start a listing, and every step of the listing form.
  4. Photos, the photo editor and videoHow many photos you can add, how to blur your number plate, crop and enhance, and adding a video.
  5. Listing packages and boostsBasic, Plus, Featured and Premium packages, and the boosts that move a live listing up.
  6. Listing review and statusesWhat happens after you submit, how long review takes, and what each listing status means.
  7. Editing, pausing, selling and deletingChanging a live ad, pausing it, marking it sold, relisting and deleting.
  8. Answering buyersWhere buyer enquiries arrive and how to reply, plus showing your phone number.
  9. Listing performanceImpressions, views, saves, enquiries and phone reveals for each listing.
  10. Selling safelyInspections, test drives and taking payment without getting caught out.